AS/NZS ISO/IEC 20000.10 PDF
AS/NZS ISO/IEC 20000.10 PDF
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AS/NZS ISO/IEC 20000.10 PDF

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Information technology – Service management, Part 10: Concepts and vocabulary

Published byPublication DateNumber of Pages
AS/NZS05/22/201927
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AS/NZS ISO/IEC 20000.10 – Information technology – Service management, Part 10: Concepts and vocabulary

The objective of this Standard is to describe the core concepts of AS/NZS ISO/IEC 20000 (all parts), identifying how the different parts support AS/NZS ISO/IEC 20000.1 as well as the relationships between AS/NZS ISO/IEC 20000.1 and other Standards and Technical Reports.

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