AS/NZS ISO/IEC 20000.1 PDF
AS/NZS ISO/IEC 20000.1 PDF
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AS/NZS ISO/IEC 20000.1 PDF

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Information technology – Service management, Part 1: Service management system requirements

Published byPublication DateNumber of Pages
AS/NZS05/22/201930
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AS/NZS ISO/IEC 20000.1 – Information technology – Service management, Part 1: Service management system requirements

The objective of this Standard is to specify the requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS).

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