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AS 3906 PDF
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Quality of service – Guide to customer expectations
| Published by | Publication Date | Number of Pages | |
| AS | 01/01/2004 | 12 |
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AS 3906 – Quality of service – Guide to customer expectations
Provides guidance to suppliers of services and products in identifying and understanding customer expectations as a focal aspect of the design and development of services, products and systems to achieve customer satisfaction.
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